Customer Service

Priority Customer Service you can Trust

Foucused On Your Success

Our Customer Service team is focused on your success. Even though you will have access to awesome in-product enablement tools, such as context-sensitive coaching cards and access to our Help Center knowledge base, if you need our help directly, we are here to assist.

Help Center

If you're looking for more information on a topic, simply click the Help button available in the lower-right corner of every AgileCraft page to display a context-sensitive coaching card of page-specific information, pulled directly from our Help Center knowledge base. If you need further information, a built-in Help widget offers top article suggestions directly from the knowledge base too, or you can perform a search. The full-service Help Center is also available 24/7, where you can find user guides, videos, and access to Community forums.

Support Center

If you would like to contact an AgileCraft Support agent, visit our Support Center where you can reach out to us for assistance. You can enter support tickets, track your requests, and follow comments of other users. Our goal in Support is to provide you with a seamless AgileCraft experience.

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